We value the diversity, talent, and dedication of our community members and are committed to maintaining a high standard of professionalism and integrity on our platform. As part of our ongoing efforts to ensure this remains true, we have identified a pressing issue that requires our collective attention.

It has recently come to our attention that a growing number of individuals have been misusing the portfolio feature. This includes creating spam portfolios, using copyrighted material without permissions, and displaying content that does not uphold the values and principles of Contently's marketplace. This not only undermines the hard work of genuine freelancers but also devalues the reputation and trustworthiness of our community. In light of these concerns, effective November 20th, 2023, all portfolios that are not approved by Contently will no longer be public-facing by default.

What does this mean for your portfolio?

Here's what you need to know:

Approval Process

To have your portfolio visible to the public and potential Contently customers, you will need to be approved by the Creative Marketplace team. This process is designed to review the authenticity, originality, quality, and appropriateness of your content. Please review this article to understand how to optimize your portfolio to ensure it aligns with our platform's standards.

How do I know if I'm already approved?

If you are already working with our clients, your portfolio will remain visible to the public.

There are other concrete ways to know if you are approved and will remain visible to the public by looking at your portfolio:

1. If you see that your portfolio URL is blue (see image below) you are visible to the public. Grey indicates that you are not.

2. If you see a badge that reads "Website Live" in green you are visible to the public:

 Conversely, a badge that reads "Pending Approval" in grey indicates that you are not visible to the public:

3. If you are visible to the public you will have the "Available to Work" setting at the top of your portfolio:

4. If you are visible to the public you will have the "View as" setting at the top of your portfolio:

Re-submit for Approval for a Public Portfolio

Upcoming Open Enrollment period to request for a public portfolio: October 28th - November 1st.

During an enrollment period, freelancers have the opportunity to submit our request form. Please return to this page during the open enrollment dates listed above and you will find the submission form linked here. Following each month’s enrollment period, the Creative Marketplace will review all submissions for portfolio approvals. We appreciate your patience as we work diligently to review hundreds of portfolios. We look forward to reviewing yours!

To reiterate, the content on your portfolio is not going anywhere. You will still be able to access all of your clips and house all of your projects in one place after the change.

We understand that changes like this may initially seem restrictive, but we believe this step is essential to safeguard the best interests of verified freelancers and to preserve the integrity of our marketplace. Our goal remains to provide a platform where your skills, dedication, and creativity are showcased in the best possible light, and to offer Contently customers a trusted environment to find the services they need.

Thank you for your understanding, cooperation, and continued commitment to professionalism. Together, we will ensure that our community remains a beacon of trust, talent, and authenticity.